Purchasing Terms & Conditions

1. Scope

These terms apply to engineering services, development work, prototypes, and related products (“Services”) supplied by VEKTROX to business customers and OEM partners. They do not apply to consumer sales.

2. Quotations and orders

• All quotations are indicative until confirmed in writing.
• Orders are accepted only when VEKTROX issues written confirmation (email is sufficient).
• If a separate signed agreement exists, that agreement will override these general terms where they conflict.

3. Pricing and payment

• Prices are stated in the quotation and are exclusive of taxes, duties, and shipping unless specified otherwise.
• Payment terms are as stated in the quotation or invoice.
• VEKTROX reserves the right to pause work or withhold delivery if payments fall overdue.

4. Lead times and delivery

• Lead times are estimates based on information available at the time of quotation.
• Changes to scope, specifications, or approvals may affect timing.
• Risk in physical goods passes to the customer on delivery to the agreed location or carrier.

5. Changes and cancellations

• Requests for changes must be agreed in writing and may affect cost and timing.
• Cancelled orders may incur charges for work already completed, materials committed, and reasonable costs arising from the cancellation.

6. Intellectual property and confidentiality

• VEKTROX retains all rights to its background IP, methods, and tools used in delivering the Services.
• Project-specific IP ownership will be as set out in the quotation or separate agreement.
• Both parties will treat non-public technical and commercial information as confidential and protect it with reasonable care. NDAs may be used where appropriate.

7. Warranty and liability

• Prototype and development hardware is supplied for evaluation and testing only and is not warranted for series production use unless explicitly agreed.
• To the fullest extent permitted by law, VEKTROX is not liable for indirect or consequential losses such as loss of profit, production, or data.
• Direct liability of VEKTROX is limited to the amount paid by the customer for the specific Services giving rise to the claim.

8. Applicable law

These terms are governed by the laws of South Africa. Any disputes will be handled by the competent courts of South Africa, unless otherwise agreed in writing.

9. Contact

For questions about these terms, please contact:
hello@vektrox.com